FAQ
Account and Payment
Its really simple, just go to forgot password page. Enter your username or email address. You will receive a link to create a new password via email.
- Review your current account information
- Set up credit card billing or change method of payment
- Change your address
- Suspend your account
- Manage your Auto Deliveries
- Check to see when your next shipment is scheduled
- Make changes to your selection of products
AND Products emails are a great way to get the inside details on everything we have to offer.
You’ll be the first to find out about new offers, sales, events, new products, AND Products always has some exciting news and much, much more! Sign up right now to start receiving AND Products emails.
How it Works
Auto Delivery is a convenient shipping service that allows you to have the AND Products coffees you choose, delivered to your doorstep on a schedule that’s right for you. You’ll enjoy more than the great coffee you select. From time to time, we’ll send you free samples of our other distinctive coffees so that you can experience everything that we have to offer. You’ll also receive special offers and promotions, tips and helpful hints along with your shipments.
General Questions
The Escape is an amazing event in Asheville, NC August 5-6, 2022. Please visit our site www.majace.net to learn more and meet us in Asheville.
Occasionally we have AND Coffee pop up shop so stay posted. You can always enjoy AND Coffee at TRAX Coffee Bar in Rocky Mount, NC.
If you visit our Master Home Page it will show you AND Products, Anderson Music, TRAX Coffee Bar and Marcus Anderson Jazz AND Coffee Escape. Check it out for yourself.
If your product is defective, arrived damaged or you have any other problems we want you to contact us asap so we can find a solution to make your order right.
Visit our store for many gift ideas we have gift cards, subscriptions, apparel, music and more. Our customers love the gift cards to let them decide later.
We are glad you asked! He is a world renown Billboard #1 Smooth Jazz chart topping artist who is a master of the saxophone! He is also the founder of AND Coffee. Learn More
Marcus has started to tour again. Follow his social media for the latest information. You can also check his website www.marcusanderson.net and visit the tour section.
AND Coffee is a line of AMAZING Coffee’s that are paired with music by billboard #1 chart topping artist Marcus Anderson. Learn more
We have spent time making sure we have the right coffee for you. Please visit Meet AND Coffee to learn more about each blend.
Subscriptions
We have made it so simple to understand. Take a look here.
– Automatic monthly delivery of either a 12 oz. of pre-ground or 12 oz. bag of whole bean
– You pick your flavor, not us
– You can change your flavor or quantity at any point up to 5 business days before order date.
– Convenient monthly billing on your monthly renewal date unless you have prepaid for three, six or twelve months.
- Monthly billed on the same day every month.
- Quarterly billed on the same day every three months.
- Six months billed on the same day every six months.
- Annually billed on the same day annually.
– Monthly AND Coffee Subscription Boxes Shipping around 5-7 days after processing time. Orders ship weekly on Thursday after processing time.
– Cancel any time after your original payment terms. You have up to 5 business days before your next billing date to cancel or even pause your order. Instead of Canceling you can opt to have your order shipped to a friend as a gift or skip a month.
– Account log in information to manage your monthly AND Coffee Club Subscription Plan
– Exclusive discounts just for AND Coffee Club Subscription Plan members
– ***Must cancel or pause shipping 5 business days before billing date to avoid payment/ and shipping. Cancel or pause at any time after your initial term selected. ***
– Monthly AND Coffee Subscription Boxes Shipping around 5-7 days after processing time. Orders ship weekly on Thursday after processing time.
The team plans to hand select the right items for you each month. We know you love great coffee and great surprises. Follow our social media and sign up for our email for occasional spoiler alerts.
We have made it so simple to understand. Take a look here.
– Automatic monthly delivery of either a 12 oz. of pre-ground or 12 oz. bag of whole bean
– You pick your flavor, not us
– You can change your flavor or quantity at any point up to 5 business days before order date.
– Convenient monthly billing on your monthly renewal date unless you have prepaid for three, six or twelve months.
- Monthly billed on the same day every month.
- Quarterly billed on the same day every three months.
- Six months billed on the same day every six months.
- Annually billed on the same day annually.
– Monthly AND Coffee Subscription Boxes Shipping around 5-7 days after processing time. Orders ship weekly on Thursday after processing time.
– Cancel any time after your original payment terms. You have up to 5 business days before your next billing date to cancel or even pause your order. Instead of Canceling you can opt to have your order shipped to a friend as a gift or skip a month.
– Account log in information to manage your monthly AND Coffee Club Subscription Plan
– Exclusive discounts just for AND Coffee Club Subscription Plan members
– ***Must cancel or pause shipping 5 business days before billing date to avoid payment/ and shipping. Cancel or pause at any time after your initial term selected. ***
– Monthly AND Coffee Subscription Boxes Shipping around 5-7 days after processing time. Orders ship weekly on Thursday after processing time.
We have made it so simple to understand. Take a look here.
– A themed box will surprise you quarterly. This subscription ships 4 times a year. Your Music AND Coffee subscription box always includes your selected AND Coffee 12 oz. bag (s), Music and 2-3 AMAZING additional items. Wait for the Surprises our Team delivers Quarterly!
– Billed on the 10th according to your payment cycle of quarterly, every six months or annually. Must cancel by the 5 business days before billing date to avoid billing.
– You can change your flavor or quantity at any point up to 5 business days before order date.
– Cancel any time after your original payment terms. You have up to 5 business days before your next billing date to cancel or even pause your order. Instead of Canceling you can opt to have your order shipped to a friend as a gift or skip a month.
– Account log in information to manage your quarterly Music AND Coffee Club Subscription Plan.
– Exclusive discounts just for Quarterly Music AND Coffee Club Subscription Plan members.
– Quarterly Music AND Coffee Subscription Boxes Shipping Schedule around 15th of the start of the quarter until supplies are sold out.
- Q1-January-March until sold out
- Q2 April-June until sold out
- Q3 July-September until sold out
- Q4 October-December until sold out
The team plans to hand select the right items for you each month. We know you love great coffee and great surprises. Follow our social media and sign up for our email for occasional spoiler alerts.
We know certain holidays are a big thing! We want to make sure we offer you additional ways to celebrate your loved ones on special holidays. Any current holiday box offers can be found here. Stay connected through our email list for information on our holiday boxes and other specials. Sign up for our email list here.
We have some great options for you. Monthly with coffee only (ground coffee or whole bean) and Quarterly with some additional goodies for you to consider (ground coffee or whole bean). Please take a look at all our great options.
How it Works
Auto Delivery is a convenient shipping service that allows you to have the AND Products coffees you choose, delivered to your doorstep on a schedule that’s right for you. You’ll enjoy more than the great coffee you select. From time to time, we’ll send you free samples of our other distinctive coffees so that you can experience everything that we have to offer. You’ll also receive special offers and promotions, tips and helpful hints along with your shipments.
